Frequently Asked Questions
- What happens if it rains?
Most of our sails will run in all light rain and other moderate weather conditions. In the rare event that we have to cancel a sail due to severe wind or weather, you will have the opportunity to reschedule your tickets or receive credit for a future event.
- Is the trip suitable for pregnant women?
Our boats are gentle and pregnant women shouldn’t have any problems, but if you are pregnant and concerned, you should check with your doctor before attending.
- Is the boat handicapped accessible?
The boats are unfortunately not wheelchair accessible, but the crew is trained to assist you board and disembark. If you have further questions or concerns, please call and let us know about your particular situation.
- Are there restrooms on board?
Yes, there are two clean restrooms on board (for men and women) for your convenience.
- Can children come?
- How early should I arrive?
We recommend arriving at least a half an hour beforehand, but the absolute deadline is 15 minutes early. If we don’t leave on time, we’ll miss the drawbridge and then the whole trip can be delayed for up to an hour! Please be respectful of other passengers and do not arrive late or you will miss the boat.
- What should I wear?
Wear casual clothes (no high heels) such as shorts, tee-shirts, caps, etc. Bring a camera to capture all the sights along the way.
- Is the boat safe? Do you have life jackets?
All of our vessels are safe and inspected regularly by the US Coast Guard. We do have more than enough life jackets onboard.
- Will there be music?
Yes! We will play a variety of music including Calypso to put you in a relaxed tropical mood.
- Do you offer gift certificates?
Yes! We have gift certificates for all of our trips. If you’re interested in purchasing a gift certificate, please click call and let us know what you’d like!