Refund/Rescheduling Policy
Tickets are Non-refundable, cannot be rescheduled unless Palm Breeze Charters cancels the event for weather or any other reason.
Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event. In the event that Palm Breeze Charters cancels the event, ticket-holders will be allowed to reschedule tickets (subject to availability) or receive credit for a future event or a full refund.
As per US Coast Guard Department of Homeland Security 33CFR 104.25:
Boarding the vessel is deemed valid consent to screening or inspection of persons, personal effects and any carry on items. Failure to consent or submit to screening or inspection will result in denial or revocation of authorization to board and no refund will be given.
Smoking and bringing alcohol on board is not permitted.
Please note that only cash is accepted on the boat, no credit cards.
Snorkeling is “Weather Conditions Permitting”
Passengers must present valid government issued identification and be at least 21 or older to consume alcohol.
For safety reasons, children ages 12 and under must wear a life jacket during the sailing portion of the trip while on the upper decks of the vessel.
Children under 30lbs must bring a life jacket with them (these are inexpensive and available at stores such as Target, Walmart, West Marine…)
We do not recommend bringing infants under 12 months on this trip.
We reserve the right to resell your seat if you have not checked in at least 15 minutes prior to posted departure time, and you will not receive a refund due to your being late
