Frequently Asked Questions
- Do I have to purchase tickets in advance?
We highly recommend that you purchase tickets in advance, as sails do sell out quickly. To maximize your chances of getting the day that you prefer, please book well in advance!
- What happens if it rains?
Most of our sails will run in all light rain and other moderate weather conditions. In the rare event that we have to cancel a sail due to severe wind or weather, you will have the opportunity to reschedule your tickets or receive credit for a future event.
- What food and drinks are included?
Soda and snacks such as nuts or pretzels are complimentary throughout the cruise and included in the price of your ticket. You are also welcome to purchase beer or wine for $3 each, must be 21 or older with valid government issued ID
- Can I bring my own food and drinks?
(no outside alcoholic beverages are permitted), please remember that glass bottles are not allowed on board. We also discourage coolers and recommend bringing a small bag with any items you’d like to have with you (other than alcohol) during the trip.
- Is the trip suitable for pregnant women?
Our boats are gentle and pregnant women shouldn’t have any problems, but if you are pregnant and concerned, you should check with your doctor before attending.
- Is the boat handicapped accessible?
The sportyacht is unfortunately not wheelchair accessible, but the crew is trained to assist you board and disembark. If you have further questions or concerns, please call and let us know about your particular situation.
- Are there restrooms on board?
Yes, there are two clean restrooms on board for your convenience.
- Can children come?
Of course! Children ages 12 and under have a reduced price ticket, and children 3 and under are free, but must have a free ticket in order to attend (due to Coast Guard regulations).
- How early should I arrive?
We recommend arriving at least a half an hour beforehand, but the absolute deadline is 15 minutes early. If we don’t leave on time, we’ll miss the drawbridge and then the whole trip can be delayed for up to an hour! Please be respectful of other passengers and do not arrive late or you will miss the boat.
- What should I wear?
Wear casual clothes (no high heels) such as shorts, tee-shirts, caps, etc. Bring a camera to capture all the sights along the way.
- Is the boat safe? Do you have life jackets?
All of our vessels are safe and inspected regularly by the US Coast Guard. We do have more than enough life jackets on board, and children ages 12 and under are required to wear them during the sailing portion of the trip while on the upper decks of the vessel.
- Will there be music?
Yes! We will play a variety of music including Calypso to put you in a relaxed tropical mood.
- Do you offer gift certificates?
Yes! We have gift certificates for all of our trips. If you’re interested in purchasing a gift certificate, please click call and let us know what you’d like!
- Do you offer private charters?
Yes, our vessels are great for any special event or group function. If you’re interested in a private charter, please call and let us know!
- Do you provide masks and snorkels?
Yes masks and snorkels are provided. However snorkeling is always weather/conditions permitting and thus is not guaranteed.